Our COVID-19 Policy
While Bishop Plumbing & Heating are still able to carry out our services, the health and safety of the staff and our clients are of the utmost importance. If you require Bishop Plumbing & Heating’s callout service, please ensure that you provide a safe environment for engineers and yourself. Precautions that Bishop Plumbing & Heating kindly ask clients to take before staff enter your home are as follows:
- Customers are not to occupy the same room as Bishop Plumbing & Heating when working on the issue.
- Clients must clear and clean boiler cupboards, work surfaces and airing cupboards prior to the arrival of Bishop Plumbing & Heating.
- For the engineer to visit a property, both the engineer and the client must not show any symptoms or other illnesses that make it unsafe for a visit.
To further enhance the client’s safety as well as the team, Bishop Plumbing & Heating will also do the following when on a callout:
- Bishop Plumbing & Heating engineers will wear protective masks and/or gloves to protect themselves and you, the client.
- Bishop Plumbing & Heating engineers will notify the client of any surface they come into contact with, and ask clients to sanitise surfaces and contact points before contractors arrive and when they leave.
